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Cookies


Introduction to cookies:

Like many websites, we use "cookie" technology to collect additional website usage data and to improve our Services, but we do not require cookies for many parts of our Services such as searching and looking at public user profiles or lists. A cookie is a small data file that is transferred to your computer's hard disk. RingGo may use both session cookies and persistent cookies to better understand how you interact with our Services, to monitor aggregate usage by our users and web traffic routing on our Services, and to improve our Services.


How to control and delete cookies:

We only use cookies which are essential for the website to function and cannot be switched off in our systems. They have been set to enable you to use and benefit from the service, and are necessary for this. These cookies do not store any personally identifiable information about you.

However, if you wish to restrict or block the cookies which are set by our websites, or indeed any other website, you can do this through your browser settings. The 'Help' function within your browser should tell you how.

Alternatively, you may wish to visit aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies.

Please be aware that restricting cookies may impact on the functionality of our website.

Cookie Name

 Cookie Purpose

PHPSESSID

 Allows a user to be recognised within a website so that changes or data selection is remembered from page to page.

NID

 A unique identifier used by Google applications to store user preference information on myRingGo.

u

 RingGo live chat cookie.

cookies-allowed

 Flag to show whether user has acknowledged the cookies. Cookie acceptance system.

ringgo%3Ainsight%3Amfa%3Ambt

 Used in the MFA flow on Insight.

ringgo%3Amyringgo%3Amfa%3Ambt

 Used in the MFA flow on MyRingGo.

 

Local Storage Name

 Local Storage Purpose

4fa7344c-190f-11eb-86df-b52643870a23_chatHistory

 List of messages in the chat history. Used for reloading conversation after refresh.

4fa7344c-190f-11eb-86df-b52643870a23_conversationId

 Conversation's id, used for identification.

4fa7344c-190f-11eb-86df-b52643870a23_conversationToken

 Conversation's token, used for authentication.

4fa7344c-190f-11eb-86df-b52643870a23_getjenny_bot_identifier

 Used to identify the bot if multiple bots are used in the same web page.

4fa7344c-190f-11eb-86df-b52643870a23_getjenny_chat_open

 Tells us whether the chat window is open or not.

4fa7344c-190f-11eb-86df-b52643870a23_getjenny_timestamp

 When the conversation was active last time. If too much time has passed, the conversation is reset.